Manual enquiry example
One possible manual workflow
- 01Question received
- 02Waits for manual review
- 03Details need organising
Digital services for your business
Websites, search optimisation and AI assistants for Singapore service businesses.
We build and improve websites, work on Google and AI search visibility, and set up chat and phone assistants for customer enquiries.
- Website revamp
- Google and AI search
- AI chatbot
- AI voice assistant
What Aletheva can set up for you
Choose the service that fits your business. The free audit helps identify a starting point; setup and ongoing work are paid services with an agreed scope.
Website revamp
For a dated website or service information that is hard to understand.
We improve your website so customers can see what you do and how to contact you.
What the work covers
- Mobile-friendly website pages.
- Clear service information.
- Enquiry forms and contact routes.
Google and AI search
Search optimisation: SEO + AEO
For businesses that want their services to be easier to discover and understand in search.
We work on your website's content and technical foundations for Google and AI search visibility.
What the work covers
- Useful content about your services.
- Technical search foundations.
- Visibility measurement and reporting.
AI chatbot
For repeat questions and enquiries on your website.
We set up a website assistant that uses approved business information, collects enquiry details and provides a route to your team.
What the work covers
- Answers based on approved FAQs and business information.
- Enquiry detail capture.
- Human handoff for questions that need your team.
AI voice assistant
For routine customer enquiries by phone.
We configure a phone assistant to handle agreed questions, capture call details and direct enquiries to the appropriate next step.
What the work covers
- Responses to agreed routine phone questions.
- Call and enquiry details.
- A configured handoff route for your team.
A simpler starting point for local shops
Shopfront combines a mobile page, Google Business Profile setup and a WhatsApp contact button for heartland and shophouse businesses.
A focused shop presence package. AI chatbot and ongoing SEO campaign work are separate.
AI chatbot example
See a website enquiry assistant in action
Try a fictional example of how a website assistant can answer a routine question, collect enquiry details and show a next step. Your own setup would use agreed business information and handoff rules.
Interactive demonstration. Fictional business and sample details. No message or booking is sent.
Connected enquiry example
Example Home Services
Follow one sample customer question from first message to an organised owner follow-up.
How we begin
Start with the enquiry journey
01
Review
Look at how customers find you, ask questions and get a response.
02
Agree the scope
Choose the priority improvement, the information it needs and how it will be checked.
03
Build and test
Review the proposed flow before it goes live.
04
Maintain
Agree who keeps information current and what ongoing support is included.
Before we start
Questions worth asking
A 30-minute conversation about your current website, enquiry journey and response gaps, with a practical next step to consider.
No. Start with the business problem you want to address. The audit helps identify a suitable first service, with scope agreed before work begins.
The chatbot handles enquiries on your website. The voice assistant handles agreed enquiries by phone. Each needs its own information, setup and handoff rules.
The audit is the starting conversation. Website work, search optimisation and AI assistant setup are paid services with an agreed scope.
That depends on the current site and the problem to solve. The audit helps identify whether the priority is the website, the enquiry flow or another part of the response process.
We review the tools and access available before recommending an integration. Compatibility and scope need to be confirmed for your setup.
The intended flow is to avoid guessing and direct the question to a person. The handoff route is agreed as part of the implementation.
See the Services page for the currently published options. Confirm the scope, fees, usage costs and terms before starting.
Services pageResponsibility for content updates, support and ongoing costs is agreed in the service scope.
We agree the information, access and review steps before work begins. What is needed depends on your existing website and the enquiry flow being built.
The demo on this page uses fictional details and sends no enquiry. For real enquiries, read our Privacy Policy. Data handling for a client implementation is agreed before launch.
Privacy PolicyFree 30-minute conversation
Find the weak point in your enquiry journey
Use a free 30-minute AI audit to discuss your website, enquiry flow and response gaps. Start with the biggest issue and the next step worth considering.
- 01Send your request
- 02Confirm a time
- 03Review the next step
Prefer to explore first? Try the demo or read about the services.